Refund Policy

Effective date: 2026-10-12

Paid heremyapp plans are sold by Paddle.com, our merchant of record. Paddle processes refunds on our behalf.

• First subscription payment: if heremyapp is not right for you, ask for a full refund within 14 days of your first payment for a plan.
• Renewals: you can cancel any time in the dashboard; the plan stays active until the end of the paid period and is not renewed. Renewal payments are refundable within 14 days if you did not use the paid plan's features during that period.
• Usage charges (usage over your plan's included amounts) pay for resources already consumed and are not refundable, except when they result from our error.
• Service problems: if a significant outage on our side affected you, contact us and we will credit or refund the affected period.
• Consumers in the EU, UK and other places with a statutory right of withdrawal keep that right as described in Paddle's buyer terms.

To request a refund, email support@heremyapp.com with your heremyapp username, or reply to your Paddle receipt. Refunds go back to the original payment method.

heremyapp · support@heremyapp.com